I need a timeline for this process and when I can expect your cooperation? While we aim to respond to all inquiries promptly, response times may vary based on the volume of requests we receive. I would like to request the presence of a representative from the casino in this conversation. This is what i have for now and the casino still doesn’t want to close it I asked them through the chat many times.

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For a simple game night, it’s alright, but I wish the rules were easier to follow. At least mascot gaming added a bit of flair, i guess? You’d think with top-notch licensing, the game themes would be more exciting. I’d go here again for the speed, but maybe not if I needed more language support. And this one let me deposit pretty easily and was so quick to sign up…
Triggered by a win of at least 5 times the base bet in the main game.An option to win a level of Lucky Wagon Spins costing more than the total round win is offered. Therefore, the player should be entitled to get a refund of their deposits from 18.4. I would like to mention that self-exclusion due to a gambling problem is a very serious issue because the players often lose control over their actions and are not thinking rationally. By the time the complaint was submitted, the player had already been closed. Unfortunately, we cannot provide you with a list of deposits for this player.

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• Since the casino did not answer our further questions, I have to close this complaint as unresolved.

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If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. This means that it may take some time before your money appears in your account. The player from the Netherlands had requested a withdrawal less than two weeks prior to submitting their complaint. Thanks to the support of cryptocurrencies and the constantly available support service, playing here is comfortable and easy. Lucky Max Casino offers a convenient account replenishment system with a minimum deposit of 20 euros. From classic slots to live games with real dealers, everyone will find something interesting for themselves.
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